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June 4th, 2025

Beyond Pay Plans: Why Most Sales Compensation Programs Fail (And How to Build One That Actually Works)

Beyond Pay Plans: Why Most Sales Compensation Programs Fail (And How to Build One That Actually Works)

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Carmen Olmetti

Introducing the RevEng Sales Compensation Growth Model

Introducing the RevEng Sales Compensation Growth Model

Most sales compensation programs are broken. Not because they're poorly designed from a technical standpoint, but because they're designed in isolation from the business realities they're supposed to support.


Every year, companies invest millions in compensation consulting, implement sophisticated pay plans with elegant accelerators and complex measurements, and wonder why they're not seeing the expected business results. The problem isn't with the math – it's with the approach.


At RevEng, we've spent years studying why some compensation programs drive exceptional business results while others, despite technical sophistication, fall flat. What we've discovered is that effective compensation design requires a fundamentally different approach than what most consulting firms provide.


That's why we developed the Sales Compensation Growth Model – a comprehensive framework that connects compensation design to business strategy, operational realities, and sustainable growth outcomes.


The Flaw in Traditional Compensation Design

The Flaw in Traditional Compensation Design

Here's the problem with how most compensation programs are designed: consultants focus exclusively on the mechanical elements—pay curves, accelerators, thresholds, and commission rates—without understanding the broader business context these elements must support.


This approach creates compensation plans that might look impressive in PowerPoint presentations but fail when encountering real-world operational challenges. A perfectly designed pay curve doesn't matter if your quota-setting methodology makes targets unattainable. Elegant accelerator rates become irrelevant if your territory design creates unfair advantages for some reps and impossible situations for others.


Companies implement "market-competitive" compensation packages based on solid benchmark data, then struggle to attract and retain talent. Their operational design makes those competitive earnings impossible to achieve in practice.


The missing piece is integration. Effective compensation design must connect to corporate strategy, operational execution, and fundamental business principles. When these elements work together, compensation becomes a powerful driver of business results. When they don't, even technically excellent compensation design produces suboptimal outcomes.


Introducing the Sales Compensation Growth Model

Introducing the Sales Compensation Growth Model

The RevEng Sales Compensation Growth Model addresses this integration challenge through a four-layer framework that ensures every compensation decision connects to broader business objectives and operational realities.


Layer 1: Guiding Principles – The Foundation

Layer 1: Guiding Principles – The Foundation

Everything starts with guiding principles—the fundamental beliefs that should inform every compensation decision. These aren't abstract philosophical concepts but practical frameworks that connect compensation design to business success.


Market Competitive means your compensation program enables strong performers to earn competitive pay with market benchmarks. But here's the key insight: market competitiveness isn't just about setting competitive targets—it's about ensuring your operational design enables people to actually achieve those targets. If your quota methodology, territory design, or sales process makes target performance unrealistic, you've undermined market competitiveness regardless of how your targets compare to benchmark data.


Supports Company & LOB Culture ensures your compensation program reinforces the behaviors your business model requires for success. If your business depends on collaboration and long-term customer relationships, but your compensation program only rewards individual short-term achievements, you're creating cultural friction that undermines performance. Geographic and line-of-business differences matter too – what works in a high-cost, competitive market might feel tone-deaf in relationship-based regional markets.


Leadership means your compensation program develops people's capabilities and creates clear pathways for growth. This goes beyond paying for current performance to investing in future performance and future roles. Leadership-oriented compensation includes skill development incentives, clear career progression, and mentorship rewards that build organizational capability over time.


Results-focused drives specific business outcomes rather than just activity or effort. This requires understanding the difference between leading indicators, activity metrics, and business outcomes. While all three matter, business outcomes should drive primary compensation decisions, with leading indicators providing supplemental guidance and activity metrics used for coaching rather than payment.


Simple & Scalable ensures your program is understandable, communicable, and administrable while growing with your business. Complexity is the enemy of effective compensation. If people can't understand how their pay works, they can't optimize their behavior. If administrators can't manage it efficiently, it becomes a resource drain rather than a business driver.


These principles are interconnected and must be applied together. Market competitiveness depends on operational design. Cultural alignment requires understanding your specific business context. Leadership development needs clear results focus. Simplicity enables everything else to work effectively.


Layer 2: Corporate Level Elements – Strategic Alignment

Layer 2: Corporate Level Elements – Strategic Alignment

Corporate-level elements ensure your compensation program accelerates the achievement of broader business objectives rather than working against them or existing in isolation.


Customer Segmentation is foundational because different customer segments require different sales approaches, relationship models, and success metrics. SMB customers typically involve shorter sales cycles, lower deal values, and efficiency-focused selling. Enterprise customers require longer cycles, complex stakeholder management, and consultative relationship building. Your compensation program must reflect and support these approaches rather than forcing artificial consistency across fundamentally different go-to-market strategies.


Talent Strategy defines how compensation fits within your broader people strategy for attracting, developing, and retaining the talent your business requires. Are you competing for experienced professionals from competitors, developing talent internally, or targeting career changers from adjacent industries? Each approach requires different compensation positioning and development pathways. Understanding your talent market and retention strategy ensures compensation becomes a tool for building necessary capabilities.


Budget & Financial Goals create the constraints and investment priorities to shape compensation decisions. This includes total compensation budget relative to revenue goals, variable-to-fixed ratios that align with cash flow patterns, and realistic performance expectations relative to market conditions. The goal isn't minimizing compensation costs – optimizing compensation investment for sustainable business results while maintaining financial discipline.


Operational Efficiency ensures compensation supports rather than undermines broader organizational effectiveness. This includes administrative efficiency, system integration, process alignment, and resource allocation optimization. Compensation programs should enhance organizational capability rather than consuming resources through complex administration or creating process friction.


Regulatory and Compliance provide the external constraints that must be factored into program design. Employment law compliance, equal pay requirements, financial reporting implications, and industry-specific regulations create boundaries for compensation programs. Building compliance into design from the beginning protects the company and employees while enabling strategic goals.


Layer 3: Operational Elements – Real-World Implementation

Layer 3: Operational Elements – Real-World Implementation

Operational elements translate corporate strategy into day-to-day execution realities. This is where many compensation programs fail – they're designed based on corporate strategy but don't account for how work gets done.


Sales Process defines the natural measurement and incentive points that compensation should align with. Stage-based measurement should reflect actual sales progression rather than generic pipeline stages. Activity versus outcome measurement must be balanced based on sales cycle length and predictability. Team versus individual contribution should match actual collaboration requirements. The goal is to create compensation that reinforces effective sales process execution.


Organizational Structure and Job Role Design determine how work gets distributed and what should be measured individually versus collectively. Role clarity and boundaries must be established before effective individual measurement becomes possible. Specialization versus generalization affects career progression and advancement pathways. Cross-functional collaboration requirements must be reflected in incentive design. Geographic and remote work considerations affect both role design and compensation administration.


Compensation Administration & Governance provides the operational framework that makes strategic compensation design work day-to-day. This includes calculation and payment processes, dispute resolution procedures, communication and transparency policies, change management processes, and exception handling frameworks. Even the best strategic design fails without effective administrative processes.


Territory Design & Quota Setting are the operational foundations that determine whether compensation programs can work. Territory balance requires analyzing opportunity distribution, travel requirements, and competitive dynamics. Quota methodology must account for market potential, not just corporate revenue goals. Poor territory design and quota setting can undermine even the most strategically sound compensation programs.


Layer 4: Compensation Plan Elements – Tactical Execution

Layer 4: Compensation Plan Elements – Tactical Execution

The fourth layer covers the specific compensation plan design elements that most consulting firms focus on exclusively. While these tactical elements are essential, they must integrate with the previous three layers to be effective.


This includes role eligibility criteria that focus variable compensation where it can meaningfully influence performance, pay architecture and OTE structures that attract target talent while managing investment, pay mix optimization that balances motivation and retention, plan measures that drive desired business outcomes, pay curves and accelerators that enhance performance while maintaining budget predictability, and performance periods that optimize motivation timing.


Crediting rules that fairly reward contribution in team selling environments, out-of-plan elements that provide necessary flexibility, and special incentives that address specific business priorities without undermining overall program effectiveness are also critical.

Why Integration Matters More Than Technical Excellence

Why Integration Matters More Than Technical Excellence

The key insight from the Sales Compensation Growth Model is that these four layers must work together. Technical excellence in compensation plan design is necessary but not sufficient.


Here's why integration matters:


Market Competitiveness

depends on operational design, not just benchmark data. If your quota-setting methodology creates unattainable targets, your "market-competitive" OTE becomes meaningless because people can't earn it.

Market Competitiveness

depends on operational design, not just benchmark data. If your quota-setting methodology creates unattainable targets, your "market-competitive" OTE becomes meaningless because people can't earn it.

Cultural Alignment

requires understanding your specific business context and customer requirements. Generic "best practices" often fail because they don't account for the unique behaviors your business model requires for success.

Cultural Alignment

requires understanding your specific business context and customer requirements. Generic "best practices" often fail because they don't account for the unique behaviors your business model requires for success.

Strategic Alignment

ensures compensation accelerates rather than hinders the achievement of corporate objectives. Compensation programs designed in isolation from business strategy often work against what the company is trying to achieve.

Strategic Alignment

ensures compensation accelerates rather than hinders the achievement of corporate objectives. Compensation programs designed in isolation from business strategy often work against what the company is trying to achieve.

Operational Feasibility

determines whether a strategically sound compensation design can be implemented effectively. The best strategy fails if it can't be executed consistently and efficiently.

Operational Feasibility

determines whether a strategically sound compensation design can be implemented effectively. The best strategy fails if it can't be executed consistently and efficiently.

The RevEng Difference

The RevEng Difference

What sets RevEng apart is our unwavering commitment to this integrated approach. While other consulting firms hand you frameworks and PowerPoints, we stand shoulder-to-shoulder with our clients through implementation, ensuring that strategies translate into tangible results.


We've seen the results of this approach: 10% improvements in quota performance, 30% increases in partner revenue, and sustainable growth from compensation programs that align with business strategy and operational realities.


Our Growth Excellence Model (GEM) connects every aspect of your commercial engine – strategy, marketing, sales, operations, and people – to create unified systems with measurable outcomes. The Sales Compensation Growth Model is a critical component of this broader approach.


Getting Started: Questions to Ask

Getting Started: Questions to Ask

If you're evaluating your current compensation program or designing a new one, start by asking these questions:


Guiding Principles:

Do our compensation decisions consistently reflect clear principles that connect to business success?

Corporate Alignment:

How does our compensation program accelerate achievement of our corporate strategy and financial goals?

Operational Integration:

Does our compensation design support how work actually gets done, or does it create friction with our sales process and organizational structure?

Tactical Excellence:

Are our plan elements technically sound and do they integrate with each other effectively?


If you can't answer these questions clearly, or if your answers reveal disconnections between these elements, you have opportunities to improve compensation effectiveness through better integration.


Beyond Compensation: Building Commercial Excellence

Beyond Compensation: Building Commercial Excellence

The Sales Compensation Growth Model represents more than just a better approach to compensation design – it's part of a broader philosophy about commercial transformation. At RevEng, we believe that sustainable business growth comes from integrating strategy and execution across all aspects of your commercial engine.


Whether you're looking to accelerate growth, enter new markets, or optimize existing operations, the principles behind the Sales Compensation Growth Model – integration, strategic alignment, operational feasibility, and tactical excellence – apply to every aspect of commercial strategy.


Ready to transform your approach to sales compensation? The Sales Compensation Growth Model provides the framework. The question is whether you're ready to move beyond traditional consulting approaches to create compensation programs that actually drive the business results you need.


Want to learn more about implementing the Sales Compensation Growth Model in your organization? Contact RevEng to explore how our integrated approach to commercial transformation can help you achieve measurable, sustainable growth.

Ready to Rev?

At RevEng Consulting, we don’t believe in one-size-fits-all solutions. “Ready to Rev? At RevEng Consulting, we don’t believe in one-size-fits-all solutions. With our Growth Excellence Model (GEM), we partner with you to design, implement, and optimize strategies that work.

Ready to take the next step? Let’s connect and build the growth engine your business needs to thrive.

Ready to Rev?

At RevEng Consulting, we don’t believe in one-size-fits-all solutions. With GEM, we partner with you to design, implement, and optimize strategies that work. Whether you’re scaling your business, entering new markets, or solving operational challenges, GEM is your blueprint for success.


Ready to take the next step? Let’s connect and build the growth engine your business needs to thrive.

Ready to Rev?

At RevEng Consulting, we don’t believe in one-size-fits-all solutions. With GEM, we partner with you to design, implement, and optimize strategies that work. Whether you’re scaling your business, entering new markets, or solving operational challenges, GEM is your blueprint for success.


Ready to take the next step? Let’s connect and build the growth engine your business needs to thrive.

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©2025 All Rights Reserved RevEng Consulting

CHICAGO | HOUSTON | LOS ANGELES

Reach out to start a project

More Pages

©2025 All Rights Reserved RevEng Consulting

CHICAGO | HOUSTON | LOS ANGELES

Reach out to start a project

More Pages

©2025 All Rights Reserved RevEng Consulting

CHICAGO | HOUSTON | LOS ANGELES